Tag Archives: johnseddon

Starting change by studying isn’t sexy but it’s right! Part 2/2

It’s not very sexy to say we’ll start by studying. Managers like to do things, they want to start and do their program of change. Saying ‘Let’s study’ is also rude because it implies they don’t know what’s going on. I attended the Systems Thinking – Leaders Summit recently and John Seddon opened the conference […]

Continue Reading

Starting change by studying isn’t sexy but it’s right! Part 1/2

It’s not very sexy to say we’ll start by studying. Managers like to do things, they want to start and do their program of change. Saying ‘Let’s study’ is also rude because it implies they don’t know what’s going on. Last Thursday, I attended the Systems Thinking – Leaders Summit and John Seddon opened the […]

Continue Reading

Changing Management Thinking by John Seddon

This month’s and immediately also our first guest blogger is none other than John Seddon. John Seddon is an occupational psychologist and management thinker credited with translating the Toyota Production System (TPS) for service organisations. John maintains the TPS is not a set of tools, but a different way of thinking about the design and […]

Continue Reading